Contact and editorial support

Contact us

For editorial queries, corrections and content feedback, email the Mr O Casino editorial team at [email protected]. This address is for editorial matters only and not for player-account support or payment disputes.

We aim to acknowledge all messages within three business days. Simple corrections are often handled within a week; deeper investigations or verification of offers may take up to ten business days.

What to include

Providing clear details helps us resolve issues faster. Include the most relevant items from the list below when you write.

• Page URL or article title
• Clear description of the issue (what’s wrong and where)
• Screenshot or link showing the problem
• If it concerns a bonus, include the offer name, code and where you saw it
• Date and time you noticed the issue and the device/browser used
• Preferred correction or outcome